Terms and conditions
1. Agreeing to the terms and conditions
1.1. By registering an account with John Hatter (www.johnhatter.com), becoming an active account holder and accepting the John Hatter Terms and Conditions, you enter into a legally binding agreement, which includes the general conditions and the terms and conditions of use which regulate the use of John Hatter and its services. You agree to the use of electronic communications in order to access to the Terms and Conditions and you waive any rights or requirements under applicable law or regulations in any jurisdiction which requires an original (non-electronic) signature.
1.2. Products and services provided by John Hatter (via its website or mobile application) Services include website and mobile applications, the data supplied with them, online and electronic documents, and may also include associated media and printed materials. Such services are identified as “John Hatter”, “John Hatter website” or “John Hatter application”. This contract and its Terms and Conditions include all of these services.
2. Parties
2.1. These Terms and Conditions are a binding legal between you and John Hatter & CO AB Org.nr: 559152-8996, a company registered in Sweden, with offices in Gävlegatan 6, 130 30 Stockholm Sweden, which is the sole proprietor of “John Hatter”.
2.2. References in Terms and Conditions to “us”, “our”, “we” are references to John Hatter & CO AB Org.nr: 559152-8996 .
2.3. References in Terms and Conditions to “you” and “your” are references to you, the end user of the Services.
3. Conditions of use
3.1. Access and use of John Hatter is subject to the terms and conditions of use (the “Terms”) presented in the registration process.
3.2. You must be a registered John Hatter account holder to have access to the information and services available on John Hatter.
3.3. You are not allowed to:
(i) multiply or, by any means, copy the application or any content /products/services to any third parties;
(ii) rent, loan, sublicense, distribute or transfer to any third parties the application or content/products/services;
(iii) decompile or reverse engineer the application or any content/products/services; and
(iv) modify, expand or transform the application or any content/products/services, separate it into different parts, extract parts of it, merge it with other products, install them or use them in other products.
Legal purchase age
If you are under eighteen (18), we require that you inform and get your parents or guardians consent before purchasing anything on www.johnhatter.com or any other website related to JOHN HATTER & CO.
4. Content and proprietary rights
4.1. John Hatter provides information services to all John Hatter account holders. It is also not intended for publication in or used by any person, in any country or jurisdiction, where such Application or use would be contrary to local law or regulations. It is your exclusive responsibility to ensure that your access and use of John Hatter is lawful in your jurisdiction.
4.2. Any personal information you supply to John Hatter when using its services will be used in accordance with our Privacy Policy included in these Terms and Conditions.
4.3. The information at the John Hatter website is provided on an “as is” and “as available” basis. We do not warrant that John Hatter is compatible with your mobile device or that it will run uninterrupted. Therefore, we can’t guarantee in any way:
(i) that John Hatter will meet any needs or expectations;
(ii) that John Hatter will run uninterrupted, safely, error-free or infinitely;
(iii) that the results obtained through John Hatter will be accurate or true.
4.4. All content on John Hatter website or mobile applications and all material made available on the Services, including (but not limited to) text, video and audio content, images and photographs, software codes, graphics, illustrations, animations, artwork, names and logos, and the selection and arrangement thereof, is protected by trademarks, copyright, database rights and other intellectual property rights owned by Johnhatter & CO and/or a third party, not being permitted its use or reproduction, at all time, without prior express consent of us.
4.5. Nothing contained in these Terms and Conditions should be interpreted as authorization to use any trade mark, patent, design right or copyright that belongs to us or any third party.
4.6. We will make all necessary efforts to ensure the accuracy of the information available on John Hatter, but we cannot guarantee it over time. However, it is our commitment to, within our capabilities, keep all information available and updated.
4.7. The user acknowledges that we may change the content and technical specifications of John Hatter application at any time.
5. Commitment of you
Except when expressly established otherwise in Terms and Conditions, permitted by any local laws or previously agreed in writing with John Hatter AB, you shall undertake:
a) not to rent, lease, sublicense, loan, translate, merge, adapt, vary or modify the John Hatter application;
b) not to make alterations to, or modifications of, the whole or any part of the John Hatter application, nor permit the John Hatter application or any part of it to be combined with, or become incorporated in, any other application or program;
c) to replace the current version of the John Hatter application with any updated or upgraded version or new release provided by John Hatter under these Terms and Conditions immediately on receipt;
d) not to provide or otherwise make available the John Hatter application in whole or in part (including but not limited to program listings, object and source program listings, object code and source code), in any form to any person without prior written consent from Johnhatter & CO.
6. Accessibility
User agrees that from time to time, John Hatter application may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment (hardware) malfunctions, (ii) software malfunctions, (iii) periodic routine maintenance procedures, nightly backups, upgrades or repairs which we may undertake from time to time, or (iv) causes beyond our reasonable control or not reasonably foreseeable by us.Johnhatter & CO is not responsible, directly or indirectly, for the performance of any equipment or the user’s Internet Service Provider. As acknowledged by the user, the John Hatter application product shall not be accessed in source code form, in unlocked coding or with comments.
7. Transfer
You shall not transfer, assign, charge or otherwise dispose of these Terms and Conditions, or any of your rights or obligations arising under it, without prior written consent. John Hatter AB may transfer, assign, charge, sub-contract or otherwise dispose of these Terms and Conditions, or any rights or obligations arising under it, at any time during the term of the Agreement.
8. Changes to the terms and conditions
8.1. Terms and Conditions govern your use of the Services provided by John Hatter and supersede any and all prior agreements between you and us in respect of the same.
8.2. Terms and Conditions might be subject to alterations from time to time (including to comply with applicable law or a change in regulatory requirements). Such alterations and/or technical developments will be automatically updated, and its adoption will be necessary to proceed with the use of John Hatter application. If any change is unacceptable to you, you should stop using our Services. It is your sole responsibility to review the Terms and Conditions and any amendments to them each time you use the Services.
9. Limitation of liability
9.1. We isn’t liable, under the Terms and Conditions, for any damage or loss suffered or incurred by you as a result of:
a) any use of our Services in breach of these Terms and Conditions (including any use for commercial and business purposes);
b) failures caused by the equipment you use to access our websites or mobile applications, or failures in any network (including failures by your internet service provider);
c) damage to your equipment (e.g. desktop, laptop, mobile, smartphone, tablet, games console or other internet-enabled device) or for any loss or corruption of data that results from your use of our websites or mobile applications (and we cannot and do not guarantee that any files that you download are free from viruses, contamination or destructive features);
d) any failure on our part to observe any self-exclusion policies that we may have in place from time to time:
e) the accuracy, completeness or currency of any information services provided by us or third parties (including but not limited to prices, times, results or general statistics);
f) any loss whatsoever arising from your abuse or misuse of our Services;
9.2. We does not have any responsibility or control over the content of external websites linked to John Hatter and accept no responsibility or liability for any losses or damage you suffer as a result of using such web sites. Please refer to the terms and conditions of each of those web sites.
9.3. Being exclusively a application provider, we are not responsible for any type of losses (including, but not limited to, loss of profits, business, revenue, opportunity, data or software) whether based on contract, tort (including negligence), or otherwise, resulting directly or indirectly in loss or damage.
9.4. The application is provided “as is” at the moment of download, without warranty of any kind, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose and noninfringement. In no event shall we be liable for any claim, damages or other liability, whether in an action or contract, tort or otherwise, arising from the use of John Hatter application.
9.5. John Hatter does not take responsibility by any change in the legal context that enforces the closure of its services locally or globally. This change in the legal context comprehends, but is not limited, to prohibition or requirement of specific local licenses.
9.6. John Hatter’s service and obligations cease in the moment of its termination.
10. Payment
10.1. Payment Dispute
If, for any reason, you’re not satisfied with the services provided or would like to raise a payment dispute, send an e-mail to info@johnhatter.com.
10.2. Clear payment options
Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options where payment is made directly to Klarna:
● Pay within 14 days: Payment time is 14 days from dispatch of the goods. The terms of payment within 14 days can be found here.
● Account: Klarna Account is an account credit provided by Klarna and which gives the borrower the opportunity to pay their purchases monthly at least 1/24 (minimum SEK 50) of the total amount of credit utilized or in accordance with the conditions approved in the cash register. For more information about Klarna Account including general terms and conditions and Standardized European Consumer Credit Information, please visit here.
You can find more information about Klarna here and can read their terms of use here.
In order to be able to offer a set of different payment options, we need to share your personal, contact and order details with the provider of the respective payment service. We recommend that you read our Privacy Policy.
The use of these data is regulated in accordance with the applicable data protection law and Klarnas Privacy Policy.
In order for us to be able to offer you Klarna’s payment method, we need to share some of your personal information with Klarna, such as contact and order information, in order for Klarna to be able to assess whether you can be offered their payment methods and to tailor the payment methods for you.
You can find more information about Klarna here. The use of these data is regulated in accordance with the applicable data protection law and Klarna’s Data Protection Policy.
11. Shipping
11.1 Delivery
Shipments are made during business hours, Monday to Friday, with exception of Swedish public holidays. If you place your order before 11.00 AM GMT+1 on a weekday it will usually be shipped on the same day. A delivery confirmation and tracking nr will be sent by email when your order has left the JOHN HATTER & CO warehouse which makes it easy to trace your order. Domestic: JOHN HATTER & CO uses DHL Service Point, your order will be sent to your nearest local delivery point and you will be notified once your package has arrived. The package must be picked up within 14 days of arrival, if not the package will be sent back to us and you will be charged 100 SEK (covers cost of sending and returning the package). International: Orders of 1 pair will incur a delivery fee of 10€ within Europe and rest of world 20€ (Shipping costs are subsidized by JOHN HATTER & CO). JOHN HATTER & CO uses UPS & DHL as their shipping partner in Europe and FedEx for the rest of the world. Orders exceeding 2 pairs of caps will be delivered free of charge. Delivery charges DO NOT cover any eventual import costs for non EU countries.
11.2 Returns
JOHN HATTER & CO accepts returns within 14 days of receiving our product. Please contact support@johnhatter.com for return labels within Sweden and information on International returns (International returns – John Hatter & CO does not cover any return costs but will send exchanged product/s without shipping charges). The product must be returned unused, all labels and original packaging should also be intact. Once this is approved you will be refunded directly to the source of payment. For returns shipping costs will not be refunded (original shipping cost as well as return-shipping cost). Purchased items are exchangeable into a different model, subject to stock-availability and are sent to you without shipping charges. Sale items can be exchanged, But NOT returned at any time.
Contact information
Please direct any questions regarding the Privacy Policy or the Terms and Conditions or any comments about our services to:
John Hatter AB
Gävlegatan 6,
130 30 Stockholm
Sweden
Email: support@johnhatter.com